Our Guarantees
Our Guarantees include
30-Day Money-Back Guarantee
Not happy with the service? Can't get going with the product? We would be surprised, as we have the most advanced hosting platform in the world, but if you are unhappy then we offer a no-fuss money-back guarantee. Please note that this applies to hosting packages and our automation service only and excludes the cost of any domain names you have purchased, which you will still own.
Customer Charter
Our customer charter sets out how we want to deal with our customers, covering points including communications, billing, privacy & security and making complaints.
» Read our customer charter now.
Cancel Anytime
No contracts to sign and no minimum terms, you have the power to cancel without involving us - see our cancellation section. Please note that pro-rata refunds are not given for yearly or monthly hosting & automation accounts that are cancelled midway through the period.
